Zitouna Bank
Zitouna Bank
ISO Management Systems Deployment
- Shareholders Needs Identification and Analysis
- Dashboard and KPIs Development
- Individual KPIs and Objectives Development
Soft Skills
- Communication
- Leadership & Coaching
- NLP/PNL Neuro-Linguistic Programming
- EI Emotional Intelligence
- Conflict Management
- Stress Management
- Teambuilding
Advanced Management Skills
- Balanced Scorecard
- Competency and Career Management
- Knowledge Management
Market Share Development
- Multidimensional Sales data analysis
- Business Plan Development
- Negotiation Techniques
- Customer Relationship Management
- Customer Loyalty Development
Software Solutions
- TQM Performance
- TQM Piloting